Privacy policy

1. Purpose

This privacy policy aims to inform users of the website https://www.sentibee.com (hereinafter the "Site") about the methods of collection, use, and protection of their personal data, in accordance with Regulation (EU) 2016/679 (GDPR) and French Law No. 78-17 of January 6, 1978 (Data Protection Act).

2. Data Controller

The data controller is SENTIBEE, a simplified joint-stock company (SAS), whose complete contact details are provided in the Legal Notice of the Site.

3. Data Collected

SENTIBEE may collect the following categories of data:

3.1 Data provided directly by the user

billing and payment data strictly necessary for the provision of services
contact data transmitted via forms (information requests, contact requests, demo requests)
identification and account data (name, first name, email address, encrypted password, company, position)

3.2 Technical and navigation data

anonymized navigation data via privacy-friendly audience measurement tools
technical data (IP address, connection logs, technical identifiers, browser type, operating system)

No sensitive data within the meaning of GDPR is collected via the Site.

4. Processing Purposes

Personal data is collected for the following purposes:

Site security, user account security, and fraud prevention
Site improvement and user experience enhancement
B2B institutional and commercial communication
billing and payment management
provision and administration of SENTIBEE services
user account creation and management
management of contact requests and pre-contractual exchanges

5. Legal Basis

Processing is based on:

user consent when required (optional cookies, forms)
SENTIBEE's legitimate interest (communication, security, Site improvement)

6. Retention Period

Data is retained for a period strictly necessary for the purposes pursued:

cookies: in accordance with the cookie policy
technical data: 12 months maximum
user account data: 2 years after last authentication
contact data: 3 years after last exchange

7. Data Recipients

Personal data is intended exclusively for SENTIBEE. It may be accessible, strictly within the scope of their missions, to technical service providers acting as subcontractors, particularly payment service providers for secure payment processing.

SENTIBEE does not sell or transfer any personal data to third parties.

8. Hosting and Transfers

Data is hosted within the European Union by Scaleway and Clever Cloud. In the event that certain service providers are located outside the European Union, data transfers would be governed by appropriate safeguards in compliance with GDPR.

9. Security

SENTIBEE implements appropriate technical and organizational measures to ensure a level of security adapted to the risk.

10. Data Subject Rights

In accordance with regulations, users have the following rights:

right to data portability
right to object
right to restriction
right to erasure
right to rectification
right of access

These rights can be exercised by contacting: info@sentibee.com

11. Complaints

In case of difficulty, users may file a complaint with the CNIL (www.cnil.fr) or their local data protection authority.

12. Modification

SENTIBEE reserves the right to modify this policy at any time. The applicable version is the one published on the Site.

Last updated: January 20, 2026